Disclaimer

At Taylor and Floof, we strive to design and provide high-quality products that enhance the lives of dogs and their owners. However, it is important to understand that no dog accessory is indestructible. Regular inspection and maintenance of our products are essential to ensure their continued safety and effectiveness.

Suitability and Use

  • Supervision: We recommend that all products, including settle mats, dog leads, and bumbags, be used under supervision. It is the responsibility of the pet owner to ensure the suitability of each product for their specific dog and usage conditions.

  • Wear and Tear: Dogs, especially those with strong chewing habits or those that engage in vigorous play, can cause significant wear and tear on accessories. Regularly check for signs of damage or wear and replace items as necessary.

  • Misuse: We do not cover damage caused by misuse or neglect, including but not limited to chewing, biting, or any other destructive behaviour by your dog.

Product Variability and Specifications

  • Print and Fabric Variations: Due to the variety of fabrics used, print colours may vary across different items. Each product is unique and designs may appear differently depending on the cut and fabric used.

  • Sizing and Fit: Ensure you select the correct size for your dog using our size guides. Proper fit is crucial for the safety and effectiveness of our accessories. We are not responsible for incorrect size purchases and cannot alter products to fit specific requirements.

  • Excessive Pulling: Our accessories are not designed for dogs that exhibit excessive pulling behaviour. Prolonged stress from pulling can cause tears and compromise the product's integrity.

Dye Transfer Warning

Please be aware that the rubber paw prints on the base of our settle mats may transfer dye onto certain materials, particularly those with special coatings. This is especially common with waterproof-coated fabrics, white leather, and some wooden or vinyl floors with special finishes. To prevent potential staining, avoid placing the mats on these surfaces. We are not responsible for any damages caused by dye transfer, and professional cleaning costs will not be covered in future incidents.

Liability and Warranty

General wear and tear, including damage caused by chewing, biting, or misuse, is not covered under our warranty. Only genuine manufacturing defects will be considered for inspection and potential replacement. We are not liable for damages incurred from dye transfer issues or improper use of the products.

  • No Warranty for Wear and Tear: General wear and tear, including damage caused by chewing, biting, or misuse, is not covered under our warranty. Only genuine manufacturing defects will be considered for inspection and potential replacement.

  • Owner Responsibility: Owners must use their discretion to determine the suitability of the product for their pet. We do not accept liability for any injuries or damages caused by inappropriate use of our products.

Care and Maintenance

To maintain the quality and longevity of your dog accessories, follow these care instructions:

  • Hand/Spot Washing: For routine cleaning, gently hand wash or spot clean your accessories with mild soap and water. This method helps maintain the integrity of the materials and any waterproof coatings.

  • Machine Washing: If more thorough cleaning is required, machine wash on a cool, delicate cycle. Avoid hot water, as high temperatures can compromise the durability and effectiveness of the materials.

  • Avoid Over-Washing: Excessive washing, especially in a machine, can degrade materials over time. Treat your accessories like delicate clothing to maximise their lifespan.

  • Detergent Use: Use mild, gentle detergents and avoid harsh chemicals that could damage the materials. We have not tested every type of detergent or washing machine, so results may vary.

By purchasing and using our products, you acknowledge and agree to the terms of this disclaimer. Taylor and Floof is committed to providing high-quality products, but it is ultimately the owner's responsibility to ensure the safety and suitability of each item for their pet. If you have any questions or concerns about the use of our products, please contact us at help@taylorandfloof.com.